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Shipping and Returns


After placing your order, if you have provided us with your email address, you will get an email to confirm that your order has been completed and is being processed. Orders are shipped via fedex or USPS and generally is delivered in the continental US in 5-8 business days.


If you are not satisfied with your product for any reason, we offer a 90-day Money Back Guarantee on all purchases made directly through zenagen.myshopify.com. Contact Zenagen at http://www.zenagen.com/pages/contact-us/ and fill out a return request stating your name, contact information, reason for dissatisfaction, and order number and Zenagen will reply with instructions on returning the the unused portion of the product within 90 days of receiving it for a full refund of the purchase price, less shipping and handling charges. Once your return has been received please allow 5 business days for the refund to be processed. Once it has been processed it will take between 5-14 business days to show up on your account depending on your bank.

The Zenagen Story

As a medical student, Jared Reynolds noticed his hair had started thinning, and tried to combat losing his hair with many of the remedies available. After being frustrated with many of the top hair loss brands, he noticed that there was not an effective, convenient solution on the market. Through his research in medical school on nutraceuticals, or plant-based compounds, Jared started developing a solution for thinning hair that was manageable and showed results using these natural compounds. Through this cutting edge research, Jared created the formula for the Zenagen brand.

Our Growth

Since its launch, Zenagen has become one of the fastest growing brands in the beauty industry. Zenagen started growing exponentially in the United States and across the globe, catching the attention of many celebrities and publications such as Mark Cuban, Martha Stewart, and Modern Salon magazine, and has earned accolades such as the People’s Choice Award and the New Product Excellence Award at its premiere at the HBA Global Expo. Due to its effectiveness and success, stylists at some of the top salons in the country are now selling Zenagen to their clients and seeing incredible results! Although it is great to receive these awards and recognition, Zenagen’s most important achievement is helping many people across the world that are dealing with issues such as thinning and damaged hair.

Our Future

Zenagen continues to be a pioneer in the world of nutraceuticals and luxury hair care products through research and revolutionary products. Keep a look out for news on our company and new product lines through ourwebsiteand our Facebookand Instagram pages.